Product Troubleshooting

  • Help! The Ball on My Body Jewellery Won't Unscrew

    If the ball on your body jewellery feels impossibly tight, don't panic! Threaded balls can sometimes be firmly secured during manufacturing or become difficult to grip, but there are a few simple tricks that usually get them moving. First, Check You're Turning the Right Way Hold the bar firmly ...
  • Sizing, Cutting and Threading PTFE Body Jewellery

    Learn how to easily cut, resize and re-thread your flexible PTFE belly ring at home for a comfortable, customised fit.
  • TummyToys® Clasp Troubleshooting

    Learn how to use, adjust and care for your TummyToys® jewellery. This guide covers everything from opening the signature clasp and fitting Swinger charms to troubleshooting common issues and keeping your jewellery looking its best.
  • Using Captive Bead Jewellery

    Captive Bead Rings (CBRs) are a timeless style of body jewellery that use spring tension to securely hold the bead in place. If you're using one for the first time, this guide explains how to safely open, insert and close your captive bead ring, along with helpful tips to make the process easier.