Our warranty period is valid for 48 days unless your purchase falls under our extended warranties policy which applies to all solid gold belly rings (15 months) and the TummyToys® collection. If your warranty period has been exceeded we regret that we can not offer you a refund or exchange.
Exchanges (where applicable)
To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return we request that you first contact us for eligibility, please provide your full name and your order reference if available.
Upon receipt and inspection of your return we will send you an email to notify you of the outcome.
For change of mind exchanges and sizing issues, you will be requested to mail the jewellery back to us at Tummy Toys. Sorry, we do not offer cash refunds for return postage, unless otherwise approved by management however a store credit may apply.
Refunds (where applicable)
If a refund has been approved, a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
Replacements (where applicable)
We are happy to replace items if they are defective or damaged presuming they fall within the product warranty period. If your damaged item is valued under $20 please send us a photo of the broken belly ring, if the photo shows acceptable evidence of the problem we can pop a replacement in the post for you without you needing to go to the hassle of returning it.
Change of Mind Returns
We accept change of mind returns where we are notified within 14 days of receipt, as piercing is medical equipment, the jewellery must be unworn and sealed in the original packaging.
Once you have applied the above guidelines and contacted us regarding your return please use the address below to return any goods:
TummyToys
PO Box 385
Banora Pt NSW 2486
Australia