If your order has not been dispatched yet you can cancel at any time. Please send us a message with your full name, email address and/or Order ID and we can assist you further.
Please note that we are closed over weekends, and our support team are only available during normal business hours (NSW/Australia time zone). Your order will be cancelled and refunded as soon as there are staff available and you will be notified when this is complete.
Once your order is in transit I regret that we can't cancel your order, however you can arrange for a return and refund by logging into your customer account or sending us an email. Once the item is returned to our store, we can proceed with cancelling your order.